Relationship represents key step in wealth and asset-management giant’s five-year plan for digital transformation
Soroc Technology, a leading information technology services firm that caters to the needs of large businesses, has announced a partnership with IGM Financial.
Through this relationship, Soroc has been charged with managing all of the day-to-day mobile, laptop, collaboration, and IT support requirements of IGM’s network of 10,000 employees and financial advisors. It has already begun to fulfill a host of IT services and offerings that include procurement of hardware, software, and other computing supplies, as well as servicing employee and client technical support issues.
“This partnership, which sees us working with one of the largest wealth and asset management distribution channels in the country, allows us to harness our extensive experience and combine all of our IT services into a single offering – delivering a much richer and more holistic service experience,” Rudy Cheddie, Soroc’s founder and president, said in a statement.
Aside from providing faster turnaround times at IGM for equipment repairs and more choice with respect to hardware and software needs, Soroc said its services are proving to be a key part in IGM’s five-year digital transformation initiative, which began in 2018.
Mike Dibden, COO at IGM, said the partnership has enabled a modern technology experience for employees and financial advisors, while allowing the company to continuously provide its people with a smooth work-from-home experience, allowing them to stay connected with clients in need of their services.
“At the core of digital transformation is the infrastructure Soroc is providing, like laptops, phones, software and more,” Dibden said. “Partnering with Soroc has already helped us successfully navigate through COVID-19 … We look forward to continuing to work with Soroc to provide our employees, advisors and clients with a great experience.”
