Advisor, Great-West Life named in critical illness lawsuit

A Winnipeg advisor is among those facing a civil action alleging he deliberately misrepresented a client’s answers on a critical-illness questionnaire in order to collect commission.

A Winnipeg advisor is among those facing a civil action alleging he deliberately misrepresented a client’s answers on a critical-illness questionnaire in order to collect commission.

After his $100,000 CI policy was declared null and void, Alfredo D'Agui, the owner of a downtown hair salon, launched a lawsuit against Great-West Life, his advisor Grant Page and Page's company, Financial Heights. None of the allegations have been proven in court.

In June 2013, D'Agui (shown in photo) went to see Page at his office to apply for the policy, according to a statement of claim filed last week.

While filling in the questionnaire, D’Agui allegedly told Page he had Type 2 diabetes but did not require insulin. Describing himself as "borderline diabetic" he said he was taking medication for the disease.

D'Agui alleges that Page did not properly record the information on his application.

After completing the paperwork, Page allegedly told D’Agui he wasn’t sure if he would be approved, but a few weeks later he received notice that Great-West had accepted the questionnaire.

A little over a year later though, D’Agui suffered a heart attack – one of the conditions covered by his insurance. But Great-West denied his claim and nullified his policy due to "material misrepresentation" of not informing the carrier he had diabetes.

"I was devastated, quite panicked and emotionally shot. I was speechless for days. How would you feel if you felt you were safe and secure and the rug was pulled out from underneath you? I almost felt like I was going to have another heart attack. I felt I was screwed over, taken advantage of and lied to," D'Agui said to the Winnipeg Free Press.

It provided little consolation that he received a cheque for the return of premiums, totalling nearly $5,000 a few days later.

"It was like they had the cheque ready," he said.

A spokeswoman for Great-West Life says the company does not comment on matters before the courts. A statement of defence has not been filed.

 

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