Collaboration unlocks access to virtual healthcare services for thousands of Canadian families
A prominent third-party administrator of group insurance benefits is teaming up with an established virtual healthcare service provider to support Canada’s workforces amid the COVID-19 pandemic.
Elmira-based RWAM Insurance Administrators and Montreal-based EQ Care have forged a new partnership to allow thousands of Canadian families to access virtual healthcare services. Through the collaboration, RWAM’s members are given 24/7 access to EQ Care’s secure, home-grown online platform, available in both official languages.
“Gaining the confidence of Canadian ground-breakers in the Third Party Administration space is incredibly validating for our team as we work tirelessly to exceed expectations in the Benefits industry,” EQ Care CEO Daniel Martz said in a statement.
“RWAM Insurance's history of innovation and commitment to personalized, superior service makes this partnership a logical fit, and one that will further help to relieve pressure on the public healthcare system at a critical time,” Martz said.
The virtual healthcare services open to RWAM clients include medical consult sessions, triage, and medication prescribing. They may also get in touch with mental health specialists, who can provide virtual cognitive behavioural therapy (vCBT) and digital cognitive behavioural therapy (dCBT), which together can help patients faced with stressful mental and emotional challenges.
“The focus on employee wellness and access to care continues to be at the forefront of benefit discussions, and may root as part of the new normal,” said Carole Yari, CEO, RWAM Insurance Administrators. “This makes an experienced telemedicine partner all the more crucial, and we are delighted to be collaborating with EQ Care.”
