Majority of participants report improved mental health with ground-breaking tool
With mental health issues being the main reason for disability claims in Canada, Sun Life's Mental Health Coach (MHC) is a new tool offered by CloudMD that helps address these issues. Of those examined between May 2021 and December 2022, 90% showed improvement in their mental health.
The tool encourages clients who may have a mental health condition to self-evaluate. A coach directs them to appropriate tools and resources before their symptoms worsen.
Alysha, 30, from East Gwillimbury, Ontario, was experiencing mental health issues due to a significant upheaval in her life. Alysha chose to take the evaluation after receiving an email from Sun Life about MHC.
"Becoming a first-time mother has been incredibly exciting and fulfilling. However, I found myself needing extra support for my mental health," she said. "There were several barriers preventing me from getting this, including cost. I was able to navigate my situation by working with a Mental Health Coach. A quick response and an action plan were what I needed and helped me to feel better."
Half of all disability claims for people under 44 are for mental diseases, making younger Canadians the group most affected by mental health problems. With MHC's individualized and proactive approach, participants can take control of and improve their mental health. As a result, 50% fewer claims convert to long-term disability and those on short-term disability return to work over five weeks sooner.
"Research has shown that early access to treatment accelerates recovery and leads to better long-term outcomes," said Dr. Sam Mikail, Director, Mental Health Solutions, Sun Life. "Mental Health Coach is a unique solution helping those at risk navigate the mental health ecosystem so they can connect with the care they need in a timely manner."
The Mental Health Coach greatly lessens the impact of typical mental health problems. They offer frequent check-ins and counseling on clients' progress while assisting them in developing goals and a unique action plan.
General anxiety reduced in 73% of clients who had reassessment, sleep disorder symptoms were reduced in 69% of clients, and depressive symptoms were reduced in 68% of clients. The Coach can suggest other medical professionals if necessary.
"We all have a role to play when it comes to supporting mental health. Workplace plans are evolving, and it's new approaches like Mental Health Coach that are making a meaningful difference in employees' lives," said Marie-Chantal Côté, Senior Vice-President, Group Benefits, Sun Life. "We're constantly looking for new and innovative solutions to help support Canadians' mental health and create healthier workplaces."
Sun Life offers top-notch health solutions to support the mental wellness of millions of Canadian companies and workers. In addition to MHC, other health solutions provided by Sun Life include Lumino Health Provider Search, the Mental Health Strategy Toolkit for businesses, the Lumino Health Virtual Care Stress Management and Well-Being program, and the Employee Assistance Program powered by Dialogue.
